“… the West has much to learn from modern Indian business practices,” said Harbir Singh , co-director of Wharton’s Mack Center for Technological Innovation.
Recently the Wharton management professor along with his peers Peter Cappelli, Jitendra Singh and Michael Useem, Harbir Singh coauthored a book, “The India Way: How India’s Top Business Leaders are Revolutionizing Management ”
In a discussion with India Knowledge@Wharton, Singh said that while many Indian companies have the potential to be world-class, complacency and a lack of diversity within organizations are areas of concern.
He further adds,”…there’s a major issue of complacency in Indian business…. I am reminded of a remark by Andy Grove, former CEO of Intel, who said: “Only the paranoid survive.” … He was saying [that] you can’t rest on your laurels too much. I see a bit of the self-congratulatory mode [in India] on the real economy front…. The thing one has to worry about is competitive leadership. Coming to globalization, I do worry a little bit about [Indian companies] not being diverse enough on their senior management teams and thereby not recognizing the range of values and behaviors that people need to embrace.”
Source: “Wharton’s Harbir Singh: How Indian Firms Can Take Advantage of Global Opportunities“, India Knowledge@Wharton